Customer Support Automation for an Online Services Company Client Overview An online services marketplace (home cleaning, repair, beauty) active across 5 Indian cities. Problem 700+ monthly support tickets Response time: 9 hours average No chatbot Manual assignment of requests Objective Reduce ticket load Improve customer satisfaction Automate responses Track support...
Complete Brand & Website Revamp for a Tech Startup Client Overview A SaaS startup launching a new productivity tool. Problem No brand identity Weak messaging Website not explaining the product properly Investors required stronger presentation Objective Build brand identity Redesign website Improve messaging for investors & customers Strategy Brand strategy...
HR Automation System for a 400-Employee Company Client Overview A manufacturing company with 400 staff across three plants. Problem Manual attendance with registers Payroll errors resulting in disputes Long onboarding time No centralized employee database Objective Fully digital HRMS Zero paperwork onboarding Automated payroll linked to biometric attendance Strategy Workflow...
Scalable Mobile App for a Logistics Company Client Overview A logistics & fleet management company needing an app for tracking trips, fuel usage, deliveries, and driver performance. Problem Drivers used paper logbooks No real-time visibility Fuel theft & misuse was common Client was losing ₹10–15 lakh/year due to inefficiencies Customer...
High-Conversion eCommerce Website for a Fashion Brand Client Overview A premium women’s fashion brand in Mumbai with offline presence but very weak online sales. Problem Monthly online orders: < 60 74% cart abandonment Poor UX on mobile (60% of traffic) No product recommendation engine Slow website (6.3s load time) Objective...
AI-Driven Lead Growth for a B2B Manufacturing Company Client Overview A mid-sized industrial equipment manufacturer operating in India with global exports. Their digital presence was outdated and their lead generation fully depended on trade shows and distributor networks. Problem Website generated less than 5 leads/month No CRM automation, manual follow-ups...
